I just bought myself a Christmas present at Brookstone, an ipod speaker so that I can listen to my tunes without having to close out the rest of the world. As I was checking out the cashier asked me if I wanted to get a 2 year guarantee with that so that if anything happens to the speaker they will fix or replace it.
Remember the days when there were actually guarantees that came 'free' with products? I remember my high school backpack. I sent it back to the manufacturer twice. Once they fixed it and once they just sent me a new one because it had a lifetime guarantee.
As technology improves, how come the quality behind products isn't improving as well? Are people happier to be getting a better price with less quality? Will almost every product become disposable? Or will we see a reversal where people only buy products that come with guarantees? Or will sales shops say the guarantee is 'included' as a new sales point?
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